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Welfare - TANF and CCDF Program Manager

Future Self-Reliance Leaders, Apply Today!
 
We are seeking a Program Manager for both the Temporary Assistance for Needy Families (TANF) and Child Care Development Fund (CCDF) Block Grant Programs. This position will be responsible for supporting all aspects of program management activities related to eligible individuals participating in our Programs. This includes working directly with the Contracted Partners located across the State of Idaho to ensure daily operations meet service delivery standards and comply with all federal rules and policies.

BEST RETIREMENT AVAILABLE IN THE NATION 
 
We have one of the Nation's best state retirement systems (PERSI) that offers a lifetime benefit. 
 
EXCELLENT BENEFITS
  • excellent medical, dental and vision insurance- (full-time) employee only coverage for PPO $65/month for medical and vision & $11.00/month for dental 
  • generous vacation and sick leave accrual beginning as soon as you start 
  • 11 paid holidays a year 
  • paid parental leave
  • multiple savings plans, optional 401K, and optional 457
  • basic life insurance for employee and family 
  • employee covered at one times annual salary
  • spouse covered at $10,000
  • child covered at $5,000
  • wellness programs 
  • ongoing training opportunities 
  • an opportunity for student loan forgiveness  
  • and more!

Our generous benefits package increases the total compensation of a full-time (benefits eligible) Program Manager making $32.88/hour to an estimated $45.96/hour.

If you have previously applied for Program Manager and wish to be considered for this vacancy, you must reapply under this announcement. Previous scores will not be used.

Example of Duties
  • Provide internal staff and external partner leadership to ensure a sustainable and integrated services system for Temporary Assistance for Needy Families (TANF) and Child Care Development Fund (CCDF) Programs.
  • Manage, allocate, and monitor grant budgets to meet all State and Federal requirements.
  • Ensure alignment to federal and state regulations and work collaboratively with our Community Action Partnership Association and Agencies, and Department leadership to manage effective Block Grant Assistance Programs for Idaho.
  • Collaborate and support Program operations to ensure rules and regulations support efficient customer service and operational outcomes.
  • Drive and support technology needs and enhancements that ensure the system design meets program requirements, reporting requirements, and an effective service delivery for customers.
  • Ability to communicate effectively with automation staff with the goal of ensuring effective management to support operational objectives.
  • Develop and submit annual State plans, hold public hearings, develop contracts and make amendments, assess data to support performance reporting, submit federally required reports, manage and monitor program performance outcomes and budgets, define and recommend program objectives related to outreach activities.
  • Provide program guidance and policy reviews with clarity, conciseness, accuracy and relevance to support clear direction and effective operations.
  • Supervise assigned Program Specialist across multiple grants and spending categories.
  • Develop cooperative relationships, partnerships and practices with external partners to ensure we have a program that supports our community needs.
  • Provide leadership and management oversight to the Division's contract and monitoring team as directed.

Minimum Qualifications
You must possess all the minimum qualifications listed below to pass the exam for this position. Click on the Questions tab associated with this announcement for the details regarding minimum qualification requirements. The Supplemental Questions on the application are the exam questions. If it is a written answer, please make sure you answer each question with enough detail to determine how you meet the requirements. Do not put “See resume” as your answer to written questions. Answer each written question thoroughly. Failure to do this may result in not passing the exam and disqualify you from being considered for this position.

  • Competency in management and demonstrated leadership skills.
  • Experience developing, recommending, evaluating, and implementing rules, regulations and program design for Assistance Programs or other Health and Human Services Programs.
  • Knowledge of researching, interpreting, and applying rules, policies, and procedures related to major programs.

Supplemental Information
ADDITIONAL QUALIFICATIONS/EXTRA CREDIT:  
 
Below are additional qualifications. They are not required, however, having the minimum qualifications and the education and/or experience below will increase your score. Please answer each item below with enough detail to determine you meet each requirement to receive extra credit.

  1. Experience developing technical written materials such as policies, technical manuals, or rules/regulations and presenting policies to executive-level decision makers for discussion and approval. Gained by at least one year of experience developing rules and policies and presenting proposals, changes, or new designs for decision-making; OR by a Bachelor's or Master's degree in business management, public administration, or related fields.
  2. Experience managing and driving program performance and subsequently creating and implementing changes to improve program performance from a design and program development perspective. Gained by experience in management and leadership roles where you were directly responsible for program outcomes and for creating solutions for improved performance.
  3. Experience working with Community Action Agencies and/or the management of TANF or CCDF block grants. Gained by at least one year of experience implementing and directly managing programs or services or making major changes to existing programs or operational designs. Experience should include providing direction and assistance to state plans, operational processes, and policy interpretation to ensure end users can effectively implement and operate program directives.
  4. Experience developing and maintaining budgets across various spending categories to support block grant fiscal management. Gained by at least one year of experience developing and maintaining program budget spreadsheets to ensure accurate fiscal management.

EEO/AA/Veteran