Technical Records Specialist 1 - FACS
The Department of Health and Welfare
DEDICATED TO STRENGTHENING THE HEALTH, SAFETY, AND INDEPENDENCE OF IDAHOANS
Applications will be accepted through 4:59 PM MST on the posting end date.
The Division of Family and Community Services within the Department of Health & Welfare has a current opening for a full-time Technical Records Specialist 1 located at our Boise office. This position provides a variety of records support functions; reviews and processes documents; maintains a manual or computerized records system; and performs related work. Incumbent must be detail oriented, have the ability to maintain confidentiality, and have strong computer skills, including experience using Microsoft Excel, Word, and basic office software.
BENEFITS:
BEST RETIREMENT AVAILABLE IN THE NATION
We have one of the Nation's best state retirement systems (PERSI) that offers a lifetime benefit.
OTHER EXCELLENT BENEFITS
- 11 paid holidays
- Generous vacation and sick leave accrual beginning as soon as you start
- Paid parental leave
- Medical, dental, vision insurance - incredible rates!(full-time/30+ hours per week)
- PERSI Choice 401(k)
- Deferred compensation plan
- Life insurance
- Short and long-term disability insurance
- Student Loan Forgiveness
- Wellness programs
- Employee Assistance Program (EAP)
- Flexible Spending Accounts (FSA)
- Wide variety of training opportunities
- Some positions offer flexible hours and/or telecommuting
EXAMPLE OF DUTIES:
- Research payment issues within ESPI.
- Process payments in ESPI.
- File court reports and distribute official court documents.
- Compile and scan files.
- Redaction of files.
- Assist with answering phones and covering the reception desk.
- E-File documents into E-Cabinet.
- General office support duties.
MINIMUM AND SPECIALTY QUALIFICATIONS:
You must possess all the minimum and specialty minimum qualifications below to pass the exam for this position. Please make sure your resume or work history supports your meeting the minimum and specialty qualifications for this position. Failure to do this may disqualify you from being considered for this position. It is highly recommended to attach a one-page cover letter to your application to demonstrate how you meet the requirements below.
MINIMUM QUALIFICATIONS:
- Experience monitoring a records system to identify and correct errors. Typically gained by one year of full-time work experience.
- Experience researching a variety of sources to collect and compile information with good knowledge of services, operations and programs. Typically gained by one year of full-time work experience.
- Experience interpreting, explaining, and applying a variety of difficult rules, regulations, or policies to determine compliance or eligibility. These complex decisions could have affected the social or economic well-being of others or would result in a service or action being denied. Typically gained by one year of work experience.
- Experience entering and retrieving data using a computerized records system. Typically gained by six months of work experience.
SPECIALTY MINIMUM QUALIFICATIONS:
- Experience using word processing software to create and modify documents. Typically gained by at least one year of experience.
- Experience working with sensitive or restricted data such as financial, personal, and medical with the responsibility to protect the confidentiality of that information. Typically gained by at least one year of work experience obtaining and safeguarding sensitive information.
Below is preferred experience. It is not required for the position but applicants with this experience may receive consideration over other applicants.
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Experience using spreadsheet software such as Microsoft Excel to create and modify electronic worksheets and design and print graphs. Typically gained through at least six months of experience.
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Experience interacting with customers via telephone and / or in person to identify their service needs and route them to an appropriate person or service to address their concerns. Typically gained through six months of experience.
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Experience working in an office or educational setting where I have demonstrated time management and communication skills. Typically gained through six months of experience.
***PLEASE NOTE: application assistance is not available after the business hours listed below, on the weekends, or on holidays and you must apply before 4:59 pm on the closing date. When applying, use CHROME as your browser to avoid complications.
If you have questions, please contact us at:
Email is the quickest way to get an answer to your questions.
(answered Monday through Friday during business hours MST)
EMAIL: dhwjobs@dhw.idaho.gov
PHONE: (208) 334-0681
EEO/ADA/Veteran:
The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.
The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email ada.coordinator@dhr.idaho.gov.
Preference may be given to veterans who qualify under state and federal laws and regulations.