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Mental Health Services Coordinator (Forensic Exceptional Needs Care Coordinator)

Clackamas County

Job ID: 107710

Location: Oregon City, Oregon

Full/Part Time: Full Time

Regular/Temporary:Regular

CLACKAMAS COUNTY CORE VALUES

Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another:

• Service
• Professionalism
• Integrity
• Respect
• Individual accountability
• Trust

By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT.

https://www.clackamas.us/countyadmin/spirit

Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply.

CLOSE DATE

This Job Posting closes at 11:59 p.m. (Pacific Time) on Monday, November 25, 2024.

PAY AND BENEFITS

Annual Pay Range: $68,868.87 - $87,447.48

Hourly Pay Range: $33.110035 - $42.042059

Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position.

Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees.

We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle.

Employee benefits become effective the first of the month following an employee's date of hire.

Attractive benefits package and incentives for employees in regular status positions are detailed below.

Generous paid time off package, including:

• 12 hours of vacation accrued per month

• Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with https://dochub.clackamas.us/documents/drupal/a51ff5d3-d243-49ba-aa11-15324f4c0bf8! This means you have access to vacation time at time of hire.

• 8 hours of sick accrued per month
• 10 paid holidays and 1 personal day per year

Other Benefits:

• Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP):
• A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage
• A Choice of Dental Plans
• Robust EAP and wellness programs, including gym discounts and wellness education classes
• Longevity pay
• Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan
• A variety of additional optional benefits (see links below for additional information)

The Behavioral Health Division provides licensure supervision to all regular status employees who have completed a Graduate degree in a behavioral science-related field (social work, counseling, clinical psychology, etc.), and is actively pursuing licensure in that field.

There may be options for loan forgiveness while working with a government/public agency with the Public Loan Forgiveness (PSLF) program.

This is a full time County position represented by the Employees' Association.

https://dochub.clackamas.us/documents/drupal/1e311321-f9ff-4daa-8753-bbdfb4e8d1b4

http://www.clackamas.us/des/benefits.html

JOB DETAILS AND QUALIFICATIONS

Clackamas County's Behavioral Health Division is seeking a motivated and self-directed Forensic-Focused Mental Health Services Coordinator (ENCC) to join the Choice Model Program Team. This position focuses on providing care coordination for individuals with forensic or justice system involvement who meet the Choice Model criteria. The ENCC works closely with multiple systems to support clients in remaining in the most integrated, community-based settings aligned with their preferences. This includes collaboration with a wide range of partners, such as family, peers, natural supports, community mental health providers, hospitals, residential programs, and addiction recovery services.

The ideal candidate will have extensive experience working with adults involved in the forensic or justice system who experience severe mental illness, along with a strong understanding of mental health and residential systems of care. Success in this role requires expertise in person-centered, strengths-based, recovery-oriented approaches, as well as proven experience in care coordination and collaborating with diverse partners. Above all, this position is rooted in a commitment to empowering individuals to define and achieve their own recovery goals.

Required Minimum Qualifications/ Transferrable Skills:*

• Minimum of three (3) years relevant experience that demonstrates the required skills and knowledge to perform the duties of this position.
• Qualified Mental Health Associate (QMHA) as established by the Mental Health and Addiction Counseling Board of Oregon (MHACBO)

A Qualified Mental Health Associate (QMHA) means a person delivering services under the direct supervision of a Qualified Mental Health Profession (QMHP) and meeting the following minimum qualifications as authorized by the Local Mental Health Authority (LMHA) or designee:

(a) Bachelor's degree in a behavioral sciences field; or

(b) A combination of at least three years relevant work, education, training or experience.

Additionally, QMHAs must demonstrate the ability to communicate effectively, understand mental health assessment, treatment and service terminology and apply each of these concepts, implement skills development strategies, and identify, implement, and coordinate the services and supports identified in an ISSP.

• Experience working with individuals involved in the forensic/justice system, specifically the Aid and Assist program.
• Experience working directly with adults with Severe and Persistent Mental Illness (SPMI).
• Experience in care coordination and care management, including accessing and implementing service coordination plans and monitoring client progress toward goals.
• Experience with electronic medical records.

Preferred Special Qualifications/ Transferrable Skills:*

• Three (3) years of experience working with individuals involved in the forensic/justice system, specifically Mental Health Court and/or the Aid and Assist program.
• Experience and training in trauma-informed care.
• Qualified Mental Health Professional (QMHP) certification.
• Bilingual and/or bicultural skills.
• Familiarity with relevant Oregon Administrative Rules and statutes.
• Knowledge of Clackamas County services, providers, and resources.

Pre-Employment Requirements:

• Must pass post-offer, pre-employment drug test. https://dochub.clackamas.us/documents/drupal/69fd8013-4594-4afd-bee9-f1e0aeab42ea
• Must pass a criminal history check which may include national or state fingerprint records check
• Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. http://dochub.clackamas.us/documents/drupal/828106a0-265a-47cc-a3a6-0a2c8b028673

*For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.

TYPICAL TASKS
Forensic Population Support

• Provide specialized care coordination for the Aid and Assist/forensic population meeting SPMI (Severe and Persistent Mental Illness) criteria.
• Meet with members, their representatives, care providers, and related service providers in person, by phone, or using virtual technology.
• Conduct needs assessments and co-create choice care plans with members and care teams.

Care Coordination

• Communicate and coordinate with service providers to manage care for members engaged in CCBH's choice model team.
• Arrange and lead, or participate in, monthly multidisciplinary care team meetings using person-centered formats when possible.
• Ensure coordination and communication with the forensic system.

Documentation

• Document all actions and discussions within 24 business hours or as specified by internal processes.
• Participate in ongoing audits and monitoring of choice charts, identifying documentation improvements to meet audit criteria and passing scores.

Member Support and Advocacy

• Provide support, education, and guidance to help individuals achieve their goals.
• Identify and assist individuals in obtaining recommended and medically necessary services, as well as other resources needed to meet their goals.

Community Engagement

• Serve as a liaison with referral sources, community partners, service providers, and families regarding behavioral health services for Clackamas County residents.
• Provide technical assistance as needed and attend local, regional, and state meetings as assigned.

Administrative Duties

• Perform general office tasks such as copying, printing, faxing, emailing, mailing, and submitting requests for chart uploads.
• Track and manage communications and records requests.

Projects and Division Support

• Work on tasks, projects, and metrics to support behavioral health division goals and objectives.
• Participate in other duties as assigned to advance division initiatives.

WORK SCHEDULE

This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the https://dochub.clackamas.us/documents/drupal/9065b5fb-2237-47ce-9534-e7c8c40fc2bc and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County.

EXPLORE CLACKAMAS COUNTY

Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents.

http://www.clackamas.us/

http://www.clackamas.us/onboarding/

https://www.mthoodterritory.com/

ABOUT THE DEPARTMENT

The Clackamas County Behavioral Health Division strives to provide excellent mental health, substance use, care coordination, forensic, and peer services to those individuals who receive the Oregon Health Plan, Medicare or are uninsured and living in Clackamas County. Services are either provided by our own staff or through referral to partner providers located throughout the county.

http://www.clackamas.us/behavioralhealth/

Behavioral Health is a Division of the http://www.clackamas.us/h3s/

Health, Housing, and Human Services (H3S) consists of six divisions, dedicated to ensuring health families and strong communities in Clackamas County.

Mission Statement: We lead and learn with equity in serving individuals, families, and communities by providing access to high quality healthcare, housing, and services that strengthen social and economic resilience.

Vision Statement: Individuals, families, and communities are resilient and thriving.

H3S is committed to improving programs and ensuring better outcomes for the people served, and focuses on the following goals:

• EMPOWERED AND THRIVING STAFF - H3S staff are empowered, engaged and have a sense of belonging while being valued and supported to thrive.
• EQUITY DRIVEN SERVICES - H3S promotes and provides accessible, equitable and culturally responsive services.
• ORGANIZATIONAL EXCELLENCE & CONTINUOUS QUALITY IMPROVEMENT - H3S operates consistently, efficiently and effectively as a cohesive department, using our individual and collective skills and expertise.

APPLICATION PROCESS

Clackamas County only accepts online applications.

Help With Your Application:

https://dochub.clackamas.us/documents/drupal/6b3147a3-bf84-4f52-8238-64a37e936b4f

https://www.clackamas.us/jobs#helpwiththeapplication

If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or mailto:jobs@co.clackamas.or.us?subject=Application%20Materials%20Question. Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays).

HOW TO CLAIM VETERAN'S PREFERENCE

https://www.clackamas.us/des/jobs.html

https://dochub.clackamas.us/documents/drupal/a67ee11c-861c-4126-aa5a-4dec6174f6eb

VISA SPONSORSHIP

Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day.

EQUAL EMPLOYMENT OPPORTUNITY

Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.

If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process.

RECRUITING QUESTIONS?

Jenn Johnson, Recruiter
mailto:JJohnson2@clackamas.us

To apply, visit https://apptrkr.com/5817035

https://www.jobelephant.com/

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